Hey wiki comics is advertising some pharmacy links you can find below. Sorry for any inconvenience. Hope you can understand... Links are below: Tadalafil Citrate | generic cialis 10 mg | tadalafil citrate 10mg | tadalafil citrate 5mg | generic cialis 40 mg |

Op-ed - Written by on Friday, July 9, 2010 10:10 - 2 Comments

Naumi Haque
The customer is not in control



2 Comments

You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

Bruce Harpham
Jul 11, 2010 21:20

Well done on your YouTube debut, Naumi.

The notion that the customer is “in charge” can work in some circumstances (e.g. the t-shirt company, Threadless, comes to mind) but I would agree that is the exception to the rule. When it comes to innovation and product development, customer feedback can be helpful but I doubt many customers would imagine truly new ideas (e.g. the old observation that most customers in c. 1900 would have asked for a faster horse rather than a car).

Oren
Jul 18, 2010 9:10

I completely agree that without the coupling of traditional CRM profile and the social identity we are missing most of the value. Yet based on my experience brands are not (yet) ready to fully take this step.

Now available in paperback!
Don Tapscott and Anthony D. William's latest collaboration, Macrowikinomics: New Solutions for a Connected Planet. Learn more.

Business - Oct 5, 2010 12:00 - 0 Comments

DRM and us

More In Business


Entertainment - Aug 3, 2010 13:14 - 2 Comments

Want to see the future? Look to the games

More In Entertainment


Society - Aug 6, 2010 8:19 - 4 Comments

The Empire strikes a light

More In Society