As I’m reviewing this post, I think “Collaborative Assistant” (CA) would have been a better term to use. Helping with admin work would definitely be helpful, but at the company level, I think it would be far more valuable to have specific people whose role it is to assume some of the collaborative overhead – you could think of these people as the grease that keeps the collaborative engine lubricated. So, if I had a CA (or a few of us shared one), their job would be to undertake a lot of the collaborative tasks that I don’t do because I simply don’t have time. For example, this person might post my content on internal collaborative sites and work with other CAs to help me find information that I need. They would be familiar with my work at a high level and therefore be able to engage external communities, both promoting my content and finding related content that I might be interested in. CAs would coordinate calendars and coordinate amongst themselves to make sure that projects were making optimal use of all the information and resources available. They would also play a key role in determining when our resources were not needed (i.e. when something was out of scope or when the required skills/background was already being represented by someone else). Seems to me like one of those new tasks that companies have to think about when they consider new roles and responsibilities for a collaborative enterprise.