Business - Written by Alex Marshall on Friday, April 3, 2009 11:00 - 4 Comments
Is spec work evil?
Not my words – this is coming from a panel discussion (posted below) at March’s SXSW Conference in Austin, Texas. The debate was surrounding the issues relating to speculative (spec) work, which we’ve written about previously (here’s a blog that Denis wrote last year on crowdSPRING.com). For those unfamiliar, sites like crowdSPRING allow individuals (or companies) to post a project to be created, list a price to be paid to the winner, and then choose the winning project from a series of submissions.
Denis used crowdSPRING to design the logo for his chTONGUEeek website, and discussed his experience with them in this blog. For his purposes, crowdSPRING was great – he received 69 logo submissions, the opportunity to collaborate with the designer whose proposal he liked the best, and of course, got the logo he needed. All for $150.
So, this brings us to the issue up for debate among the SXSW panelists (in the video below). Does spec work (in creative) devalue an industry of designers?
From the perspective of workers within the industry, it’s not surprising that established designers and creative firms would be opposed to spec work; one panelist discussed a possible industry blacklisting of workers who engage on sites like crowdSPRING. For more on this perspective, see the NO!SPEC website, where you can read their “Ten Reasons” against spec work, or the article Why Speculation Hurts.
On the flip side, there’s a good argument to be made that sites like crowdspring tear down barriers and facilitate entry into the profession for the young workers looking to build a resume. As an aspiring young designer, it can be hard to build a professional resume and get your first job (this applies to most professions). To these workers, there could be a lot of value in gaining experience through crowdspring (and other spec sites).
The panel at SXSW did a great job covering the issues of spec work in design and creative. But what if we apply this spec work model to other industries?
One of the best perspectives on this issue came from Alan Majer, citing a great example of a family member who works in the medical profession. Alan’s analogy actually surrounded the provision of a government grant, where $100 000 of funding was available to a company that placed the “best bid” on a given assignment – a fairly common process. His family member (and her team) put in about a week’s worth of time working on this project. But so did 50-100 other teams that also submitted bids, meaning that, theoretically, anywhere from 49-99 teams used up about a week’s worth of work for nothing. If you aggregate the whole process, there was a lot of work put in (with people “dropping their day jobs”) for what amounts out to very little money.
This raises questions about sites like Innocentive, a company that generally gets very good press (in Wikinomics, in the news, and of course, in the blogosphere). Innocentive is a great way to find innovations, and is an excellent example of how companies can use external collaboration for R&D. But from a broader economic perspective, could Innocentive also be somewhat damaging to the science industry? In many cases, Innocentive works well because it connects company X working on project Y with a scientist elsewhere in the world who, unbeknownst to them, has also been working on project Y; a win-win. But what if Innocentive were promoting spec work? If a $1 000 000 award is offered to a scientist who can solve a specific problem, and 2000+ scientists worldwide drop their current projects to spend two weeks working on it, doesn’t this seem problematic, in terms of lost production?
I would argue that in the first example (connecting Y with Y), Innocentive is fantastic. But if it (or sites like it) start drawing too many workers away from their real value-adding jobs, as with Alan’s example above, then it probably is damaging, on an aggregate economic level.
So is spec work evil? For logo design on a site like chTONGUEeek, probably not. But if this model was applied to other industries, it could certainly be damaging.
One thing I’m willing to bet – we’re likely to see an increase in the use of spec work as more people catch on to Web 2.0, and also as individuals and companies look to cut costs in the new economy.
4 Comments
Dear Alex:
You touch on a very interesting point of discussion related to the Crowdsourcing model, namely that production may be inefficient in terms of dollars and cents (production as a function of RATE, # PEOPLE, and HOURS per PERSON). You are taking the argument ever further by including the opportunity cost of researchers’ time that could/should be spent on other projects. The global economic view is the right one, although I come to a very different conclusion.
Whether we realize it or not, our R&D systems today are hierarchical and centrally planned. The model of hiring large numbers of industrial and academic researchers and spending years to innovate something new is too narrow and closed and ignores the sheer potential of people everywhere to advance the cause. Large organizations (Corporations, Government, Academia, etc.) make assumptions about where innovation will come from and then they hire/fund research programs with very specific and deep capabilities to innovate against them, virtually ensuring that only selected individuals and programs (with highly correlated approaches and perspectives) are matched with the research agendas.
Some organizations actually believe they already employ everyone in the world with anything relevant to say in their respective field and actively avoid seeking out solutions and perspectives from elsewhere. And don’t get me started on the adverse impacts of silos and lack of information sharing …
Unfortunately, this means that organizations spend far too long and far too much on research approaches that fail – ensuring that at any point in time, millions may be working on problems that may easily have been solved by others. The economics look even worse when viewed across the entire economy. From a societal perspective, we should wince at the thought that so many people may be working on research programs inefficiently.
We believe innovation often happens where we LEAST expect it, where domain knowledge intersects diverse multidisciplinary experience and visionary “connect the dots” style inventiveness. The “uniquely prepared mind” can be as powerful as any corporate lab. And an “Open” research approach trumps by far the NIH status quo of today.
InnoCentive’s model is about getting to as many people as possible as quickly as possible to ACCELERATE breakthrough innovation. Measured simply in terms of the dollars and cents of labor contributed to solving a single problem across solvers, you may be right. If success is viewed though in terms of SUCCESS RATES (solving problems, curing diseases, etc.), TIME to MARKET (NPV of accelerated innovation), and COSTS EFFICIENCIES (better matching problems to potential innovators and NPV of efforts avoided) then “Open” and crowdsourced innovation is compelling indeed.
There is one additional point to consider, we believe the Problem Solvers in these innovation markets are highly intelligent actors. In other words, they value their time and quickly abandon approaches when they don’t believe they have a high probability of submitting a winning solution (this should be institutional behavior as well, but not always the case as we all know). From the point of view of both our Innovation Seekers and Problem Solvers, the innovation crowdsourcing market approach is surprisingly efficient.
So you asked the question, does this approach result in lost production when viewed across the economy? I believe this approach actually increases production, particularly when viewed across the economy.
One final point, we do not advocate scrapping R&D, simply evolving it to make the best use of internal and “Open” approaches to drive innovation.
Hope all is well and please do keep the debates at the forefront.
Best regards,
Dwayne Spradlin
CEO InnoCentive
P.s.: Long term and “Big” science is another story, but when the world demands biodegradable plastics and better treatments for neglected diseases RIGHT NOW, we must challenge the status quo approaches and employ every tool in the arsenal.
Is spec work evil? « Alex Marshall’s Blog
[...] note: this post originally appeared on http://www.wikinomics.com; here’s the original link. On that original blog, the CEO of Innocentive posted a very well articulated [...]
There Is Nothing Wrong With Spec Work? | Jason Slater Technology Blog | Blogging
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Crowdspring is really a market. What’s surprising for many designers from the no-spec movement is that this market actually works and that the wares sold aren’t really worth as much as they expected. If prices go down dramatically it has a lot to do with the tools. The internet is one of them but if you decide to learn, for example, Adobe Illustrator, you can have incredible results in just a couple of months. The tool is extremely powerful and extremely cheap. No need to attend an expensive school either. For 25 bucks a month at Lynda.com, you can get fabulous courses. That’s for the theory and the practice happens on sites like… yes, Crowdspring. People are learning by doing and earning by learning! Any other profession it could affect? Plenty. Pretty much any discipline where the mind is involved will be affected at some point.
What Crowdspring could improve, in my opinion, is the winner takes all system. Why not have a reward system resembling a Golf tournament? In golf, Tiger Woods doesn’t take home all of the purse. All the players make a little money according to a formula. Applied to Crowdspring, you would reward all participants (even if it’s just a few cents for last place.) The question is how to tabulate the winners. Well, the winner is the one chosen by the client but his choice could be helped by the participants themselves. To make the cut (i.e. get some cash) the artists would also be asked to review their competing peers and grade them by a deadline. In no time, you would have a leaderboard to present to the client. Once the client’s grading is factored in, you have the final tabulation and the money is split. That’s fair just as it is in professional golf. Some guys never win a tournament but do make a living.