Business - Written by Dan Herman on Tuesday, January 20, 2009 13:52 - 2 Comments
The Economics of Collaboration – the dealer network.
Amongst the things making news today (other than the obvious) is the hook-up between Italian carmaker Fiat, and struggling, if not near-dead, American icon, Chrysler. The deal, if approved, would give the Italian auto maker a 35 per cent stake in Chrysler. Given that some believe that Chrysler has a book value near zero, one might question how much that stake is actually worth.
But the actual deal between the two is less about cash then it is about technology exchange and access to their respective dealerships. Fiat, for example, is keen to bring its line of compact cars to the US, and is willing to trade access to its successful small-car platforms and fuel-efficient technologies to do so. Seems like a high price to pay for real estate, non?
Which brings us to the magic of US car dealerships:
- GM has more than 6,400 dealers in the US.
- Ford has over 4,300 in the US.
- Chrysler (with Jeep and Dodge) have over 3,300.
- And finally, Toyota/Lexus has (just) 1,400 US dealers.
- This works out to nearly 700,000 direct employees across the US dealer network.
- And with annual sales of 14-15 million new car sales per year, this works out to about 750 units sold per dealer.
For the most part, these dealerships operate as single-brand sales outlets (proprietary models one might say). Subsequently, the framework for sales across the US leaves the industry with a heavy, and somewhat immoveable burden of dealers that contributes to their inability to restructure.
But does it have to be this way?
There may or may not be precedent for something else.
Example 1 is Ontario’s Brewers Retail – the Beer Store. “Established in 1927, The Beer Store is the primary distribution and sales channel for beer in Ontario. It sells beer to the public under the authority of the Liquor Control Act and is owned by Labatt Brewing Company Ltd., Molson Canada and Sleeman Breweries Ltd.” I.e. It acts as a platform for distribution of various brands. Brewers that wish to sell through The Beer Store can pay a per store listing fee or a single fee for the entire system depending on the number of stores they wish to sell in.
Example 2 is the Credit Card – which for argument’s sake we’ll limit to Visa and Mastercard. Prior to their respective IPOs, both functioned as cooperatives, owned equally by their networks of 21,000 and 25,000 financial institutions respectively, wherein each institution would purchase a license for use of the network.
Both of these examples saw individual organizations choose the efficiencies and lower transaction costs of a distributed and shared network over a proprietary model. And while my colleague Denis makes a good point that in the auto industry the sticker price of a purchase is the equivalent of 1000 or so cases a beer, and thus makes keeping the customer as close as possible more important, I can’t help but think that a shared platform for sales would be more efficient and might just hep build a competitive and user-centred industry.
I’ll admit I’m not an expert on the industry so I’d love to know what everyone else thinks. I’ll also admit that I submitted a similar idea for the financial services industry about 8 years ago when I worked at large Canadian bank and got told thanks but no thanks! So maybe it’s already being done? Maybe it’s not possible?
Let me know.
2 Comments
Wikinomics Blog Archive The Economics of Collaboration the | Wood TV Stand
[...] Wikinomics Blog Archive The Economics of Collaboration the Posted by root 2 hours 40 minutes ago (http://www.wikinomics.com) Who managing your digital self twitter coming soon to a tv near you information mashup http frrl wordpress com on youtube bleeding cash is google trapped and finally toyota lexus has just 1400 us dealers your website your comment wikinomics is powered by Discuss | Bury | News | Wikinomics Blog Archive The Economics of Collaboration the [...]
Leave a Reply
Browse Content
- The iPhone, growing up digital, and my daughter's education
- Playbor: When work and fun coincide
- Lessons in collaboration from B.B. King’s
- A decade of frustration ahead?
- Games, user experience, and retroactive Continuity--All enabled by platforms
- Survey: How prepared is the enterprise to lead in the age of unbounded data?
- When you ask customers to dance, let them lead
- Real world examples for collaboration ROI
- Will you use Target's mobile coupons?
- Mobile platform magic: Five things executives must know about mobility
- Addressing the social media ‘support gap’
- On unintended consequences
- Mobile platform magic: Five things executives must know about mobility
- Will you use Target’s mobile coupons?
- Lessons in collaboration from B.B. King’s
- Games, user experience, and retroactive Continuity–All enabled by platforms
- Survey: How prepared is the enterprise to lead in the age of unbounded data?
- A decade of frustration ahead?
- The iPhone, growing up digital, and my daughter’s education
- Real world examples for collaboration ROI
- Playbor: When work and fun coincide
- farmville is the best game ever and this is the best blog post!...
- Physicians are totally antiquated in their use of the computer. Its funny - a r...
- Great list of questions, Laura. Check out this post by someone who signed up for...
- Not everybody will have read Malthus. And the the title heading of this post app...
- Given the numbers not connected properly, there's continuous digital divide....
- Quite possibly....
- Due to global financial crisis companies and individuals are affected. Many work...
- Good post Naumi,
I like how you relate the jazz band performance to customer ...
Business - Mar 19, 2010 16:57 - 0 Comments
Addressing the social media ‘support gap’
More In Business
- Mobile platform magic: Five things executives must know about mobility
- Will you use Target’s mobile coupons?
- Games, user experience, and retroactive Continuity–All enabled by platforms
- Survey: How prepared is the enterprise to lead in the age of unbounded data?
- Real world examples for collaboration ROI
Entertainment - Mar 9, 2010 16:58 - 3 Comments
Lessons in collaboration from B.B. King’s
More In Entertainment
- CL!CK – LEGO’s fun social product development platform
- Peer Pressure 2.0: Farmville
- Online gaming more than just fun
- The NFL – The most protective league, attempting to control the uncontrollable
- The rise of computational photography and the birth of camera 2.0


Six years ago, the European Commission reformed automobile distribution. In particular they made sure that multi-brand dealerships would be able to set up without interference from the manufacturers. This reforms favors big dealerships – the small ones struggle to meet the quotas that entitle them to the privileges and prices offered by each brand according to the sales volume.