http://www.wikinomics.com/blog/index.php/2008/07/20/wikinomics-in-call-centers-part-ii/ Exploring How Mass Collaboration Changes Everything Sun, 28 Aug 2011 14:21:24 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.wikinomics.com/blog/index.php/2008/07/20/wikinomics-in-call-centers-part-ii/comment-page-1/#comment-313957 Wikinomics» Blog Archive » A future vision of CRM Thu, 08 Oct 2009 06:11:19 +0000 http://www.wikinomics.com/blog/?p=1751#comment-313957 [...] [...] [...] [...]

]]> http://www.wikinomics.com/blog/index.php/2008/07/20/wikinomics-in-call-centers-part-ii/comment-page-1/#comment-274321 mitch Tue, 28 Apr 2009 11:57:54 +0000 http://www.wikinomics.com/blog/?p=1751#comment-274321 It features about philippine call center. For a lots of info needed just visit this site http://www.philippinecallcenter.com.ph It features about philippine call center.
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]]> http://www.wikinomics.com/blog/index.php/2008/07/20/wikinomics-in-call-centers-part-ii/comment-page-1/#comment-253931 Wikinomics» Blog Archive » Maslow’s Hierarchy of Customer Service Mon, 02 Mar 2009 01:18:24 +0000 http://www.wikinomics.com/blog/?p=1751#comment-253931 [...] like to share a graphic that I’ve been using a lot lately in my presentations about Wikinomics approaches to contact centers. The original source, I’ve learned, is from the book “Peak: How Great Companies Get Their Mojo [...]

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