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Business - Written by on Wednesday, June 11, 2008 13:14 - 1 Comment

Denis Hancock
A little (lack of?) justice, YouTube style

Apparently, and I absolutely refuse to search for the videos to verify this, there is a popular series of prank videos floating around the web called “fire in the hole”. In short, people videotape themselves in the process of ordering a drink from a drive-thru, and then tossing it back in through the drive-thru window, yelling “fire in the hole” like it’s a grenade as it hits the worker. The most popular of such videos have apparently been viewed almost a million times. As reported on MSN Today (and a variety of other sources), this happened to Taco Bell worker Jessica Ceponis recently, and the video made the rounds on YouTube. While she was originally kind of scared (thinking it was a personal attack), when she found out it was a “prank”, she got angry – and decided that some punishment was in order.

It turns out that these prankster masterminds might not be particularly bright, and tracking them down proved fairly easy – Ceponis viewed the video, tracked down one of the boys on MySpace, befriended him, found out where he lived, and called his mother (that sound you hear is a few hundred personal detectives going out of business). With the case then turned over to the criminal justice system, Ceponis was hoping for a very traditional remedy – a face to face apology. Instead, she found out they got 100 hours of community service, and were ordered to post a video apology on YouTube – which, because of juvenile prosecution laws, could not show their faces.

Many of the articles cover what is becoming well-tread ground: the question of whether YouTube has a responsibility to filter out such content. However, I think the bigger point here is the case that Ceponis made – these kids hid in the confines of a car to pull off a mean (and temporarily scary) prank, and then hid themselves on the video while ensuring Ceponis’ face was there for all to see. While I understand why the law forbids their faces to be shared on the video, allowing them to hide within it yet again was a mistake – it was time to put the technology away and make one person apologize to another, face to face.

It might also be worth noting that, as this article nicely covered, the prank had apparently died out, but the new video includes a reenactment of most of the prank (though they stop before throwing said fire in the hole, and describe why it was wrong), it’s now all over the TV, with interviewers like Matt Lauer running dozens of such clips to demonstrate what the full prank actually looks like. The Judge thought the apology will be a deterrent, but I’m with the side that thinks it will be anything but (I wonder what percentage of people that view the apology go on to view videos of the prank?). In turn, if you so happen to work at a drive-thru counter, you might want to be ready to duck for the next few days…



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Jude Fiorillo
Jun 11, 2008 18:04

I think that this illustrates some of the challenges that arise from an age where media and information can be quickly mass distributed using cell phones and the internet.

I feel that one problem is that people watch YouTube and they see videos that get a huge volume of views, so they may think “what can I do that’s so extreme that people will watch it.” With some people looking for a way to get their ’15 minutes of fame’ it might not matter how extreme the action is, or the suffering of the person at the receiving end, as long as they get their look-at-me result. Obviously many people get this effect through good natured videos and creativity, but there are always a few bad apples.

The question then is, was the original video staged to be placed on YouTube, or was it captured with a handy camera, without the lure of attention gratification. In truth, it doesn’t really matter, because the second issue is that once it’s on YouTube, it gets attention regardless of the original motives, and at that point there is the danger that people will find it funny, and want to reproduce it on their own, causing a domino effect (much like how media reports of suicide can in turn trigger additional suicides)

One question I would pose is, do YouTube videos like this, which are violent in nature, desensitize people to violence? This is not a new argument from a media-influence perspective, but does the fact that these are ‘real’ people, instead of obvious actors, and who might have a connection/authenticity/clout with a similar peer group have any impact on the situation at all? I mean I always hate when the media blames violent video games for things like this, but does the source of the media make a difference?

The good news is that increasingly we are hearing about cases where the bad guys get caught through the use of the same type of social media that started it all – it all comes full circle.

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