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Business - Written by on Thursday, January 3, 2008 17:55 - 2 Comments

Paul Artiuch
Online authenticity

A recent mistake made by a number of US and UK news organization is an interesting, and unfortunate, example of the difficulty in authenticating online information contained in social networks. The incident refers to citations made by several news sources from a fake Facebook profile of Bilawal Bhutto, the son of the assassinated Pakistani politician – Benazir Bhutto. Although, the fake profile along with another one, were taken down, Facebook admits that there isn’t much they can do to prevent people from creating these profiles or including untruthful information.

The interesting part is that the news organizations involved, with their proficiency in investigating and authenticating all types of information, were unable to tell the difference. This begs the question of how many fake profiles and false information exist on these social networks. The question has profound consequences for social networking business models, as marketers attempt to target their messages to specific online groups.



2 Comments

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Dan Herman
Jan 4, 2008 12:18

Hey Paul, a couple of questions re: this story. In particular, why are fake profiles of “profound consequence” for these business models? Does one, or many, fake profiles spoil the marketing applecart? Even the creator of the fake Bhutto profile needs to buy stuff. Thoughts?

Paul Artiuch
Jan 4, 2008 13:57

The rationality behind the business model statement is that social networks are often said to be the source of almost perfect information about users and therefore very useful to marketers. However, stories such as the one I pointed out put into question whether the information on social networks is actually that accurate. In truth, no one really knows how much of it is fake and how much is real. Along with privacy issues (seen in Beacon), authenticity and accuracy is something that social networks will need to tackle in order to convince marketers that they can best target potential customers.

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