Business - Written by Naumi Haque on Friday, October 26, 2007 15:42 - 5 Comments
What can we learn from fantasy sports?
Despite being a long-time Toronto Raptors fan, it’s taken me until this season to join an online fantasy basketball league. Now I’m hooked. For those not familiar with the concept, fantasy sport sites allow groups of people to form online leagues and draft their own “fantasy” teams from real-life players in a major sports league. Throughout the year, players’ stats are updated using results from actual games. There’s usually money involved and teams can monitor stats, adjust their line-up of players, make trades, and “trash-talk” with fellow members of their fantasy league.
The sophistication and growth in popularity of these leagues is impressive. According to a Wikipedia entry, “19.4 million people age 12 and above in the U.S. and Canada play fantasy sports and 34.5 million people have ever played fantasy sports.” Further, “Fantasy Sports is estimated to have a $3-$4 billion annual economic impact across the sports industry.”
My first foray into the world of fantasy sports has opened the doors to an unimaginable wonderland of statistical analysis, renewed my passion for the sport of basketball (beyond my myopic espousal of a single ‘home team’), and given me the opportunity to interact with my peers through a new social medium. There are some clear lessons here for students of Wikinomics.
Real-time reporting. Fantasy sports Web sites have mastered the art of collecting, analysing, and disseminating information in a usable manner. They offer customizable dashboards, side-by-side comparisons of players and teams, and tips from experts to guide decision making. Wouldn’t it be great if government services and enterprises had the same kind of statistical reporting and advice? Imagine being able to select a hospital in the area based on the average wait time at a given moment in time. How about “drafting” an area school from a database that tracked performance indicators like average class size, number of after-school programs, and percent of students that become college grads? The same approach could be used when deciding which city to live in – what are the crime rates, average housing prices, number of parks per capita, air quality levels, commute times, and employment rates of Toronto vs. San Francisco? For enterprises, imagine if the same type of dashboards and reporting tools were leveraged when deciding on different products, suppliers, and marketing promotions: Process A not as good as process B; make a trade. An alternate supplier just got new high-performance equipment; move them to the starting line-up. The latest ad campaign is a dud; bench it. Thinking about entering a new market; get online advice from an expert.
Distributing the brand experience. Marketing 2.0 involves extending the user experience across a diverse set of media. Fantasy sport does just that. By adding an element of gaming, professional sports leagues are involving users more deeply with their brands (players and teams). A friend of mine recently went as far as to say, “fantasy sports have saved sports.” While this may be a bit overstated, it’s not a far stretch. While fantasy sports may not sell more tickets at arenas and stadiums, they do create a reason for fans to watch more sports games and follow players’ activity online (the chart below shows this relationship – football and baseball seem to be most affected in the U.S.).
Creating a social network. This is an obvious one – fantasy leagues are social networks. They pull together a diverse group of individuals with a common interest, allow users to create profiles, and provide a platform for messaging and posting information. Some leagues even have draft parties and other game-time events, taking the online experience offline.

5 Comments
Denis Hancock
Porter
I wonder if fantasy sports are or will ever be big enough business that they influence real sports performances?
Naumi Haque
Good points Denis. Fantasy sports are a great example of the prevailing busiess model for Web 2.0. Smart companies give away basic access to information to attract the masses, then make money charging for premium services and leveraging the collective intelligence for their own gain.
Will fantasy sports ever influence real sports performances? Well it certainly creates an incentive for players to pad their own stats versus playing a team game. I guess it depends on how big your ego is (and how much your personal brand is worth).
Wikinomics » Blog Archive » Yahoo!, sports nerds, and competing in the Web 2.0
[...] may remember Naumi’s post from last year, which offered a brief discussion of some of the lessons we can learn from fantasy [...]
Fantasy sports is actually more of a simulation game wherein you can be part of your favorite team, you can put up your own team and choose your players and go up against other professional leagues.
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Ah newbies… some of us have been pretending to work while running fantasy basketball teams for years!
There are some really, really interesting pieces the further you dig into these leagues. Most Yahoo! leagues are totally free – but that real-time data will cost you, and many, many people do pay. If you don’t pay, stats aren’t updated until – perish the thought! – you wake up in the morning. Is there a business model analogy here for others to replicate?
I also find it interesting that while the casual player has access to all kinds of stats to sort and sift through, Yahoo! Expert columnists exploit the secret data kept “behind the wall” – such as total add/drops over a period of time, etc. In effect, they are harnessing the power of collective intelligence created within their network for their own benefit – an offering that leverages their community, and through the power of network effects is very difficult for upstarts to replicate.
That’s two interesting bits off the top of my head… I’m sure there are others…