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Business - Written by on Sunday, July 15, 2007 20:39 - 2 Comments

You say invasion of privacy, I say fiduciary responsibility

One of the hot debates in the human capital world is how much should recruiters review the online profile of new employees — especially those who have recently graduated from college and most likely to have less than professional content on their Facebook and MySpace pages.
Anastasia Goodstein and I discussed this recently in a study we wrote for New Paradigm’s Net Generation study. An excerpt:
 

Decide whether or not to look. If you do look at social networking sites and blogs, create specific corporate criteria for what constitutes a red flag. Recruiters or HR professionals should not be rejecting people according to their own personal biases.
Context is key. Everyone has different personas for different situations. You’re not the same person with your boss as you are with your friends. If you’re searching for information about a potential candidate, consider the context in which it is posted.
Let them explain. Instead of ruling out a potential candidate right away because of a questionable post or photo, use the opportunity to ask them about it. Check the date of the post. If it’s from high school, their thinking has probably evolved. Use the interview as an opportunity for them to explain themselves to you—even talking about their mistakes can reveal a lot about character.
Partying can be a job skill. If you’re hiring for a position in sales or marketing, finding a N-Gener’s profile full of party pics could indicate that they have a skill set that might be help them do their job.
 



2 Comments

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Jane Gnojek
Jul 17, 2007 10:00

I only have questions to ask on this topic. How have our companies survived so far without this incredible wealth of personal information? Have we been hiring the wrong people all along? Have young job candidates up until recently been staid, non-partiers who make “interesting” decisions in their personal lives?

Mike Dover
Jul 23, 2007 9:40

Interesting point, Jane.

I think that it is a question of what to do with the greater amount of information. If handled properly, I do think that it can be used for greater accuracy in hiring decisions. This is especially true where maturity is required as part of the job.

There is an interesting case study in the penultimate issue of HBR about this issue.

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